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I am not a traditional facialist to say the least, but I was taught that way.  Much of what I was taught just didn’t make any sense to me. Those electronic skin care devices such as galvanic currents, the pretty colored light therapy that ranged from blue, green, yellow and red, and of course the draconian steam.  I called this the “fluff facial”.  Its has all the bells and whistles that most clients expect in a facial.  Many customer and clientele came in expecting this treatment.  Was it helping, of course not, but it sure gave the impression it did, and it looked pretty impressive to the customer, and in their mind they were convinced by the technology and believed results were happening.  But I honestly had to tell them, “Sorry, that’s not what I do.”  This was when I began to think out of the box.  I would tell them, when you lay on my treatment bed, you will not hear music, or have steam thrown in your face, or me massaging your shoulders, or will I be inundating you with unique scents….When come to see me you will not have all that, you will hear me talking…and talking skin.  Teaching you and telling you what you need to do to take care of your skin.

What happened, was that I realized everything that I learned in school didn’t sound right.  Placing steam, pretty lights and electronic devices on clients skin; was it really making a difference and transforming their skin?  Were they getting the results they expected? Were they happy and satisfied? Or the question was, did they even care?  We reached out to a niche market of clients unsatisfied with traditional facials, and wanted rational answers and most of all, a rational treatment regimen that made sense and gave results.  This initiated my search and destroy method of the current status quo thought to skin care.  And to this day many listen, then cringed, then listened again, then cringed less, and the transformation of new skin care thought and perception began, of course, in so many words.  This is what made me get up every morning and continue to strive for new, simple and basic skin care concepts that make sense, and I know it is successful when our clients our reaching their goals, and telling me, “Vivian,  seeing is believing”.

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